
Homelessness
Homelessness is when you don’t have somewhere to live. If you’ve been made homeless or you’re worried about it, there are ways to get support.
What does being homeless mean?
Being homeless can mean living on the streets, but you can also be homeless if you have a place to stay. You can be considered to be homeless if you're:
- sleeping rough on the streets
- staying temporarily with a friend or family or 'sofa surfing'
- living with your family in temporary accommodation
- living in a B&B
- squatting in a property.
You could also be considered homeless if you're able to stay at home but are unsafe if do because you're being hurt or abused.
4 things to remember if you're facing homelessness
- Speak to your local council as soon as you can.
- Make a list of people you trust who you could stay with if you had to.
- Pack what you need, including warm clothes, a phone charger and anything else you might need like medication or ID.
- Talk to your family or carers about ways you could stay at home.
What you can do if you're homeless
If you've been made homeless or you know you'll be made homeless in the future, it's important to get support.
Talk to your local council
If you're under 18 you have the right to have somewhere safe to live. Your council can also support you if you're over 18. Getting support can take time so it's important to contact your local council as soon as possible.
Stay with family or friends
Asking family you trust or friends you feel safe with to stay can help if you have nowhere else, especially if you're made homeless later in the evening or at night.
Talk to Childline
If you're not sure what you can do, Childline can help you think about your options and give support.
Speak to your social worker
If you've been in care, you may be entitled to extra support. Your social worker may be able to support you or you can contact your local council.
Be careful if someone offers support
Don't take lifts or stay with people you don't know and trust. Be careful if someone offers you something but wants you to do things in return.
Talk to the police
If you've been made homeless and don't feel safe, you can go to a police station and ask for support. In an emergency, you can always call 999.
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Where you can get support and advice
There are lots of organisations and charities that can help if you've been made homeless.
England
Centrepoint
Advice and support for anyone in England aged 16-25.
Call free on 0808 800 0661 (Monday-Friday, 9am-5pm), chat online (Monday-Friday, 10am-4:30pm) or send a message.
Shelter
For advice and support on housing and homelessness in England visit the Shelter website.
Call their emergency helpline for free on 0808 800 4444 (Monday-Friday, 8am-6pm, excluding bank holidays) for support.
Runaway Helpline
Support and advice for anyone who's run away from home.
Call or text for free on 116000 or visit runawayhelpline.org.uk.
The Albert Kennedy Trust
Support for LGBTQ+ people facing homelessness. Find out how to contact them here.
Citizens Advice
Find contact details for your local Citizens Advice or talk to them online for advice about your rights.
Northern Ireland
Housing Rights
Advice and support on homelessness in Northern Ireland.
Call 028 9024 5640 (Monday-Friday, 9.30am-4.30pm, excluding bank holidays) or use their contact form,
Runaway Helpline
Support and advice for anyone who's run away from home.
Call or text for free on 116000 or visit runawayhelpline.org.uk.
The Albert Kennedy Trust
Support for LGBTQ+ people facing homelessness. Find out how to contact them here.
Scotland
Shelter
For advice and support on housing and homelessness in Scotland visit the Shelter website.
Call their emergency helpline for free on 0808 800 4444 (Monday-Friday, 9am-5pm, excluding bank holidays) for support.
Runaway Helpline
Support and advice for anyone who's run away from home.
Call or text for free on 116000 or visit runawayhelpline.org.uk.
The Albert Kennedy Trust
Support for LGBTQ+ people facing homelessness. Find out how to contact them here.
Citizens Advice
Find contact details for your local Citizens Advice or talk to them online for advice on your rights.
Wales
Shelter
Advice and support on housing and homelessness in Wales.
Call free on 08000 495 495 (Monday-Friday, 9am-4pm) or visit sheltercymru.org.uk.
Runaway Helpline
Support and advice for anyone who's run away from home.
Call or text for free on 116000 or visit runawayhelpline.org.uk.
The Albert Kennedy Trust
Support for LGBTQ+ people facing homelessness. Find out how to contact them here.
Citizens Advice
Find contact details for your local Citizens Advice or talk to them online for advice about your rights.
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